Menu Close

Get Support From ShopWired Close

All Systems Operational

Subscribe To Updates
Prefer To Live Chat? Chat directly with ShopWired support Quickest response time

Prefer To Phone?

Call us on 0330 111 2024 (free from landlines and mobiles)

Available 9.30am to 5.30pm Monday to Friday

Send A Message
Response within 24 hours

Menu Close


Can my customers buy out of stock items?

Visitors to your website won't be able to purchase any product that is listed as out of stock. There is no way to change this through your account.

If you have a particular need for items that are out of stock to still be purchased please get in touch with us and tell us what you need.

Items are marked out of stock if the stock value for the SKU is marked as 0. When the stock value is 0 your product's 'add to basket' button will be changed into a disabled 'out of stock' button which won't do anything when clicked.

You can change the wording of the 'out of stock' message in your theme settings.