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Intro

When migrating to ShopWired from EKM you can use ShopWired's switching to us system to automatically import your product, category and customer data.

Other data on your EKM account will need to be migrated manually by following the help guides below.

• Category data
• Product data
• Customer data
• Product reviews
• Website theme and content
• Other data and settings
• 301 redirects
• Launching your store
• Registered your domain name with EKM?
• Search engine rankings


Category data

The switching to us feature on ShopWired can automatically migrate all your categories (including hierarchy structure and images) from your EKM account to ShopWired in just a few minutes.

Find out more.


Product data

The switching to us feature on ShopWired will allow you to migrate all the information about your products from your EKM account to ShopWired in just a few minutes.

All data about your products, including the product images, will be migrated across automatically.

Read the help guide for step-by-step instructions.


Customer data

You can also use the switching to us feature to migrate your customer records from EKM to ShopWired.

All data about your customers can be migrated (name, email, phone, address) automatically. Unfortunately it is not possible to migrate passwords, so customer passwords will need to be reset. More details on how to achieve a smooth transition for your customers can be found on the help guide about customer migration.

Read the help guide for step-by-step instructions.


Product reviews

Reviews left on your products cannot be migrated - unfortunately EKM do not provide a product review export. Reviews will therefore need to be migrated manually (either by creating the reviews one-by-one or alternatively you can use ShopWired's review import system.

Find out more about the review import system.


Website theme and content

You cannot use an EKM template on ShopWired and instead you'll need to choose a new theme for your website from the ShopWired theme store.

You will need to copy content (pages like 'About Us') across from your EKM account to ShopWired.

Find out more.


Other data and settings

We've put together a list of other areas of your ShopWired account that you'll need to focus on once you have completed the steps above, click a section to read the help guidance about it.

- Payment gateways
- Delivery rates
- Apps & extensions
- ShopWired settings


301 redirects

You will need to consider what 301 redirects you need.

When you are putting together your list of 301 redirects for your migration from EKM, there are a couple of things you should keep in mind due to how product URLs are configured on EKM:

- On EKM when you change a product name the slug is automatically updated, so it's possible that your product has existed at different URLs if you have changed the product name in EKM. You will want to include each iteration of the URL within your 301 redirects.

- On EKM products with variants may have been coded differently throughout your time with them. Different variables may have included v=0&variantid=, &variantid= or _=&variantid. These differences will have resulted in multiple different URLs being created for one product, and you will want to include each iteration within your 301 redirects.


Launching your store

We've compiled a launch checklist for you to follow before launching your ShopWired website.

For assistance on changing the DNS records on your domain name (to point it to the ShopWired servers), please follow these instructions.


Registered your domain name with EKM?

If you registered your domain name with EKM's domain name registration service, you can easily change the settings on the domain so it points to the ShopWired servers.

For more information click here.


Search engine rankings

If your website enjoys a good position in search engine results for particular keywords we recommend that you read and follow the help guide on how to monitor your website after launch and maintain search rankings.