I don't want to charge VAT when delivering to certain countries, how can I do this?
If you do not want to charge VAT to customers that select delivery to a particular location (like the United States), you need to set the delivery zone as a 'non vat' delivery zone.
1. Navigate to the delivery settings page by selecting
from the left menu.2. Find the zone you want to change.
3. Untick the 'Charge VAT' tick box.
4. Go to your website and make sure the new change is working. When selecting this delivery zone from the country dropdown on the basket page, VAT will be taken off the price of your products.
Please Note!
This setting will only take effect if you have selected in your account that you are VAT registered.