How to change to VAT registered without changing your product and delivery prices

When changing from ‘Not VAT registered’ to ‘VAT registered’ the prices of your products and delivery rates will change.

If you would like to keep the same pricing structure that you currently have, then complete the following steps when changing your VAT settings:

1. Take an export of your delivery pricing.


2. Take an export of your products which includes all of the pricing data for your products. This should include the price, sale price, RRP, pricing of variants and any other pricing features that you use for your products.


3. Next, select Settings > VAT Settings from the menu. Under Are you VAT registered? change the setting to Yes. Under Do your prices contain VAT or should we add it? select Yes, items uploaded contain VAT - do not add VAT. Then save your changes.


4. Then select Products > Product Import/Export from the menu. Under ‘Import Your Products’ attach the previously exported file and select upload & process the import. The system will show you how many updated products exist within the import. Select proceed. Your products’ pricing will then return to what it was before you changed your VAT settings.


5. Finally, you should upload your previously exported delivery rates. To do this select Checkout > Delivery Rates from the menu, and then in the top right corner select Import. Choose the file from your computer's hard drive and select import.