Menu Close

Get Support From ShopWired Close

All systems fully operational

Subscribe To Updates
Prefer To Live Chat? Chat directly with ShopWired support Available from 9.00am to 6.00pm Monday to Friday Quickest response time
Send A Message
Response within 24 hours

Menu Close

Menu

What does action required mean on my domain name

If you've added your custom domain name into your account but see an 'Action Required' warning it's because our system has detected that the DNS on the domain name isn't yet pointing to our servers.

If you've recently changed the DNS on your domain name please allow up to 24 hours for the changes to go through and this warning to disappear.

Important!

If you can see your new website (hosted by us) at your domain name (because the DNS has already changed), then you can ignore this warning as our system only checks domain names periodically.

If you haven't yet changed the DNS on your domain name you should do so. Please follow the instructions here on how to change the DNS.

If you have changed your domain name and it has been more than 24 hours since you made the change, it is likely that the DNS hasn't been configured correctly.

If you require assistance with changing your DNS please contact us.