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Migrating category data

At present, you can only use our import system to migrate category data from EKMPowershop®. If you use another provide please send your category data to us and we'll import it for you free of charge.

First, you'll need to obtain an export of your categories into a spreadsheet. You can read the help guide from EKMPowershop® at https://help.ekm.com/hc/en-gb/articles/204049815-Export-Data on how to export your category information.

Please make sure that you export as a CSV, or if you export as a normal spreadsheet (e.g. XLS) that you then resave the export as a CSV file.

Once you've obtained your export you can upload it into your account.

1. Select 'switching to us' from the left menu.

2. Go to the 'import your categories' box and select 'EKM Powershop' from the drop down list.

3. Click the 'choose file' button and select the category export from your computer's hard drive.

4. Click the 'upload & process import' button.

Please be patient whilst the import processes. Once complete please check that it has worked correctly by selecting 'products' from the left menu and then 'view categories'.

If you have any difficulties please contact us.