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What reports can I generate?

If you click 'reports' from the left menu you'll see a list of available reports. A description of each report is below.

Sales By Product

This report shows you which products are your biggest sellers in terms of total sales or units sold over a particular time frame.

Sales By Category

This report shows you which categories are your biggest sellers in terms of total sales or units sold over a particular time frame. If a product belongs to more than one category it could be contained in the report for multiple categories at the same time.

Sales By Customer

Reports your highest spending customers over a particular time frame.

Sales By Order

Reports your biggest orders (in terms of £ spent) over a particular time frame.

Payment Methods

This report allows you to see which payment method your customers prefer by listing all the active payment methods on your website and the number of orders made and gross sales for each.


A daily report of the amount of sales for each of your payment methods and any refunds processed (the refunds processed column will list refunds made on a particular day, rather than go back in time to the sale to which the refund relates).

Sales By Country

If you sell a lot internationally this report will show you which countries have the highest number of orders and highest gross of sales over a particular time frame.

Sales By Month

View a report showing the total number of orders and gross sales made in each month since you opened your website with us.

Failed Searches

When a customer uses the search box on your website but isn't shown any results their search is recorded in our database. This report shows you each 'empty' search performed and when.

How Heard

This is related to the 'customer sources' APP. Read more about that here.


An advanced report showing statistics on the visitors to your website. You can find out more information here.

Product Stock

Produces a report showing the quantity of products sold in a particular period (along with the current stock value).

Picking List

Produces a CSV file for you to use when picking your orders. Similar to the CSV you can download for your orders, it will only contain those fields about the products in the order (and not the full order details like the shipping address).