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1&1 - DNS instructions

Warning!

The instructions below are intended as a guide only.

Please make sure that you only have 1 A record for '@' (or blank) and 1 CNAME record for 'www'. If you have an A record for 'www' you should delete it.

Step 1. Login to your 1&1 account. From the left menu select 'select product' and then 'domains & SSL'.

2. Locate the domain name you'd like to configure, click the settings icon and then 'DNS' in the menu.

3. At the top of the page locate the drop down indicated on the screenshot below and select the option 'display all records'.

Note: When referring to the creation of DNS records below, to create a DNS record you will need to click the 'add record' button at the top left of the page.

Note: When referring to editing a DNS record, you should click the settings icon on the right of the table and click the 'edit record' link.

4. Look for an existing record (row in the table) which has a Type of A and where the Host Name is @. An example of what this might look like is shown below. If there isn't one, go to step 5.

If there is one, click to edit it.

You should change the Points To value to be 54.247.109.89.

Click to save your changes.

5. Only follow this step if there isn't already an A Record for @. Click to add a new record and select the A type.

6. Enter the values as follows

Type A
Host Name @
Points To 54.247.109.89

As shown in the example below

Click to save your changes.

6. Look for an existing record which has a Type of CNAME and where the Host Name is www. If there is one, click to edit it. If there isn't, go to step 8.

7. You should change the Points To value to be ecommercedns.uk.

Once you've finished and the record looks like the above click to save your changes.

8. Only follow this step if there isn't already an CNAME Record for www. Click to add a new record and select the CNAME type.

Enter the values as follows

Type CNAME
Host Name www
Points To ecommercedns.uk

As shown in the example below

Click to save your changes.


The above two records will point your website's DNS records at our servers to show your website at your domain name.

Addition of the next two DNS records is not mandatory but is necessary in order to verify your sending emails.

DKIM

9. Click to add a new DNS record and select the TXT type.

Enter the values as follows

Type TXT
Host Name mandrill._domainkey
PointsTo v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCrLHiExVd55zd/IQ/J/mRwSRMAocV/hMB3jXwaHH36d9NaVynQFYV8NaWi69c1veUtRzGt7yAioXqLj7Z4TeEUoOLgrKsn8YnckGs9i3B3tVFB+Ch/4mPhXWiNfNdynHWBcPcbJ8kjEQ2U8y78dHZj1YeRXXVvWob2OaKynO8/lQIDAQAB;

As shown in the example below

Click to save your changes.


SPF

You may already have an SPF record present, if you do you'll need to edit the existing one (step 10). If you don't have an SPF record you'll need to create a new one (step 11).

An existing SPF record will look something like the example below (it will have a Type of TXT and a Host Name of @ and start with some text v=spf1...

10. If you have an existing SPF record you should click to edit it.

In the TXT Value field you need to add in the text include:spf.mandrillapp.com to appear directly after the text v=spf1, e.g.

v=spf1 include:spf.protection.outlook.com ?all

becomes

v=spf1 include:spf.mandrillapp.com include:spf.protection.outlook.com ?all

Click to save your changes.

11. If you do not have an existing SPF record click to add a new DNS record.

Enter the values as follows

Type TXT
Host Name @
Points To v=spf1 include:spf.mandrillapp.com ?all

As shown in the example below

Click to save your changes.


Update times

Once you've changed the DNS on your domain name please allow a couple of hours for the changes to propagate (be distributed around the internet).

If your website isn't showing live after 24 hours you may have incorrectly setup the DNS records, please contact us for assistance.