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Required information

To comply with relevant legislation, card network rules and regulations and ShopWired Payment's own risk and underwriting procedures, we're required to collect certain information from you during the account onboarding process. In addition, we'll need to confirm your identity.

The exact information and identitiy documents we'll ask for depends on your type of business (for example if you're operating from a limited company or as a sole trader).

Below, we provide a brief outline of the information that you'll be asked to provide when creating your ShopWired Payments account. We'd advise that you prepare all of this information before starting the onboarding process to ensure that it can be completed smoothly.


Account information

You'll be asked to provide:

  • Your type of business (e.g. limited company, sole-trade, partnership)
  • Your website URL

Company information

You'll be asked to provide:

  • Company name
  • Company address and phone number
  • Any tax ID (e.g. VAT registration number)
  • Names of all directors, beneficial owners and any other executives

Representative information

For each named representative of the company, you'll be asked to provide:

  • Name
  • Address
  • Date of birth
  • Email address and phone number
  • Relationship to the company
  • Photo ID (e.g. passport, driving licence) - not always required
  • Proof of address (e.g. bank statement, credit card statement, utility bill) - not always required

Company directors/owners

For each company director and/or beneficial owner of the company, you'll be asked to provide:

  • Name
  • Address
  • Date of birth
  • Email address and phone number
  • Relationship to the company
  • Photo ID (e.g. passport, driving licence) - not always required
  • Proof of address (e.g. bank statement, credit card statement, utility bill) - not always required

Company directors and beneficial owners

For limited (LTD) or public limited (PLC) companies, information on all directors will be requested.

You may be requested to supply Photo ID and Proof of address identity documents for company directors and beneficial owners if we can't verify the provided information automatically or if there are concerns about sanctions.