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GDPR overview

The EU’s General Data Protection Regulation (GDPR) came into effect on the 25th of May 2018, and when the UK left the EU it was incorporated into UK law as the UK GDPR at the end of the transition period. In the UK GDPR there is little change to what is found in the original EU GDPR. UK data protection law is currently framed by the Data Protection Act 2018 alongside the UK GDPR.

The EU GDPR changed how companies could use and process the personal data of people the business interacts with (e.g. website visitors or paying customers), where those individuals reside within countries within the GDPR zone (European Union member states, Norway, Liechtenstein and Iceland). The UK GDPR now applies these same regulations for the UK.

In addition to complying with the UK GDPR, the EU GDPR may also still apply to you if you operate in the European Economic Area (EEA), or if you offer goods or services to or monitor the behaviour of individuals in the EEA.

The GDPR represents a ‘best practice’ for data storage and processing and many businesses outside of the EU and the UK have also chosen to implement the regulations even if they have not been directly affected by them.


ShopWired and the GDPR

ShopWired’s platform is compliant with the GDPR.

ShopWired’s set of help guides to do with the GDPR are aimed only to give guidance on how the GDPR affects your business in relation to its use of the ShopWired platform. These guides do not represent legal advice, and you are strongly advised to consult a legal professional to ensure that your own business is compliant with GDPR.

As the EU GDPR and the UK GDPR are very similar in practice some of this guidance will only refer to ‘the GDPR’ and not one or the other specifically.

This set of help guides does not cover other aspects of your business that come under the GDPR, such as processing or storage of your customers’ data on computers or other database systems.

Please note!

The ShopWired Help & Support team are not able to answer questions in relation to GDPR which are:
- Unique to your business or website (we can only assist in general terms)
- About any aspect of your business that isn't directly related to your use of the ShopWired platform
- By live chat or telephone, all enquiries must be directed to gdpr@shopwired.co.uk
- With any question outside of the guidance posted on our help guide(s) about GDPR