Menu Close

Get Support From ShopWired Close

All systems operational

Subscribe To Updates
Prefer To Live Chat? Chat directly with ShopWired support Available 9.30am to 5.30pm Monday to Friday (extended hours coming soon) Quickest response time
Send A Message
Response within 24 hours

Menu Close

Menu

Inter-account stock sync

You can use the inter-account stock sync app to automatically sync stock levels for products (and their variations) between ShopWired accounts.

The master account is used to manage the stock levels for products (the central 'hub' for stock control). Install the stock sync app on this ShopWired account.

The slave account will automatically receive stock level updates from the master account. You do not need to install the app on this account.

Stock levels are changed on the slave account when:

- Stock levels are changed on the master account when editing the product
- Stock levels are changed on the master account when updating products through the product import system
- Stock levels are changed on the master account when editing the stock level from the stock management page
- Stock levels are changed on the master account when updating stock levels through the stock import system
- An order is placed through the master account website or admin system

Stock levels are changed on the master account when:

- An order is placed through the slave account website or admin system

Stock levels are synced, on average, every 15 minutes.


App setup

After installing the app, setup is simple. You only need to add in the API credentials of each slave account that you want to sync stock levels to.

You can add as many slave accounts as you want to.

To obtain the API credentials from your slave account select 'your account' from the left menu and then 'account settings' and scroll to the API access section.

To obtain the webhook secret, select 'your account' from the left menu and then 'webhooks'. The webhook secret is located at the top of the page, as shown in the example screenshot below.