Printify
Printify is a print-on-demand platform which allows you to find and customise products which you can then sell in your online store. When a customer buys one of those products the order will be automatically sent to Printify who will then be responsible for fulfilling the order.
ShopWired’s Printify app allows you to seamlessly connect your ShopWired store to your Printify account so you can import your Printify products and automatically export orders to Printify.
To connect your accounts you must first install the app. To do this select from the menu. Find and select the Printify app and select INSTALL THIS APP.
• Connecting to Printify
• App settings
• Importing products
• Delivery rates mapping
• Order exporting
• Frequently asked questions
Connecting to Printify
Important!
Before you use the app to connect your ShopWired account to Printify, open a new tab and login to your Printify account. If you don’t have an account yet, you can create one here. If you are not already logged into your account, when you push connect you’ll be asked to login, but you’ll then need to manually return to the ShopWired website and select connect again.
Once the app is installed select from the menu. In the ‘Printify Account’ section select connect:
Allow the ShopWired app to have access to your Printify account. You will then be returned to the app configuration page within ShopWired and the ‘Printify Account’ section should show as ‘Connected’:
This process connects your ShopWired account with your Printify account, so don’t worry if your individual Printify stores still display as ‘Not Connected’.
App settings
Once you’ve connected your accounts open the ‘App Settings’ section to configure your settings:
Send exported orders to production automatically
If you want new orders to be automatically placed into production when they are sent to Printify, enable this setting.
If you do not enable this setting, orders will be sent as pending, and you will manually need to submit them for fulfilment.
Send an email to the customer when the order status is changed to shipped
Once your supplier has indicated on Printify that they have shipped the product to your customer, the ShopWired platform will receive a notification.
Enable this setting if you then want your automatic ‘order dispatched’ email to be sent to the customer.
You can configure the contents of this email on the order status emails settings page within your ShopWired account.
Importing products
Use the ‘Printify Products’ section to import the products you have created within your Printify account.
From the store selection box at the top of the section, select which of your Printify stores you would like to import products from:
Your Printify products will then be displayed to you with their image, product name and price. Place a tick in the selection box for the products you would like to import:
You can tick the box at the top of the column on a page to select all products on that page. Once you have selected which products you want to import select import selected.
If you want to import all of your Printify products for that store, select import all.
Once you’ve selected to import products your request will be processed, but this might take some time if you are importing a lot of products. An email will be sent to your ShopWired account email address once the import is finished. You should wait for this email before amending the imported products in your ShopWired account as the product import process might appear to be completed while it is still in progress.
Amending imported products
Once your products have imported from Printify, you should edit them to add any necessary additional information.
For example, you may want to consider adding/editing the following information about the imported products:
• Adding at least one category
• Editing the product description
• Adding a recommended retail price
These changes can be made to the imported products using the product editor in ShopWired like you would for any other product.
Delivery rates mapping
In the 'Delivery Rates Mapping' section you can match each of your configured delivery rates with a Printify shipping method. Then, where applicable, orders will be sent to Printify with the shipping method selected which matches the delivery rate they chose.
Printify offers two shipping methods: Standard and Express.
The express shipping method is not offered by every print provider on Printify, so there are likely to be instances where you may have mapped Express as your delivery rate, but Standard was chosen instead. For a list of print providers who offer express shipping for international orders and for orders within the US, please check Printify’s help article here.
Delivery speeds to your customer and costs to you will depend on which print provider you have chosen and where the product is being shipped to. For more information about how long shipping will take and how much it will cost you, you should consult your Printify account.
Orders containing an unmapped delivery rate will still be sent to Printify, and the Standard shipping rate will be chosen by default.
Once you have mapped your delivery rates select save changes.
Order exporting
When a customer places an order on your ShopWired store and the order contains at least one product imported from Printify, details of the order will be sent to Printify. If the order also contains products not imported from Printify, those products won't be sent with the order details.
An order will either be sent as pending or sent to production automatically depending on how you configured your settings within the app.
If an order fails to export to Printify, it will show in the ‘Order Export Errors’ section:
From this table you will be able to see the reason the order failed to export. You can then try to fix any issues and retry the export. Alternatively, you can manually create the order in your Printify account.
Notes about order exporting
• Order totals on ShopWired cannot be exported to Printify, so the totals you see on ShopWired won’t match the totals you see on Printify for an order.
• Once an order has been exported, any edits made in your ShopWired account will not be sent to Printify. Any changes after this point must be manually added to the order from within your Printify account.
• If the following error message appears for an order which failed to export, then the order was previously exported and cannot be re-exported: external_order_id: Failed to import order with unique ID. Please check whether the order has an imported duplicate..
Frequently asked questions
Does stock sync from Printify for imported products?
Yes, imported products' stock levels are synced from Printify at regular intervals.
Do price updates made on Printify sync to ShopWired?
No, the products are not updated in ShopWired.