Menu Close

Get Support From ShopWired Close

All Systems Are Operational

Subscribe To Updates
Prefer To Live Chat? Chat directly with ShopWired support Available 9.00am to 7.00pm Monday to Friday
11.00am to 5.00pm Saturday
Quickest response time

Send A Message
Response within 24 hours

Menu Close

Menu

Managing orders received on eBay

When you receive an order for a product that was listed on eBay from your website, the order will appear in your website account on the 'view orders' page of the management system.

eBay orders can be distinguished from others by looking at the 'payment method' listed for the order which will be shown as 'eBay'.



Managing an eBay order

eBay orders can be managed in the same way as any other order received through your account.

You can tell eBay that you have dispatched an order to the customer by selecting the appropriate 'dispatched' order status from the 'order status' drop down list.

You can also enter a Courier Name and a Tracking Number for the order.