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Can I get FTP access to my website?

Our platform doesn't have the ability to allow individual users to connect to their website's files via FTP.

Instead, you should find that you are able to perform all of the functions that you would be able to do through FTP, through the management system that we provide. If you find you're unable to perform a function that you need to be able to, please click here to contact us, and we will help you.

Here's a few quick links:

Importing and exporting products (including product images)
Editing your theme's files
Uploading images to your theme
Exporting your orders
Importing and exporting customer data
Gallery images
The file manager